Live Chat Support in Cloud Website Hosting
We provide a live chat support service for all of the cloud website hosting that we offer and we are able to support you with almost everything in real time. If you do not have an account with us yet, we will provide you with more information about the plans in order to help you to get the most appropriate plan. In case you are an existing customer, we can assist you with any billing or general matter plus with a number of common technical troubles, for instance an e-mail address setup in a desktop email client. In case you can't call us for some reason or you are in a country where we do not have a local phone number, the live chat will be the best option to contact us. Of course, some problems require extra time to investigate and test, which means that you'll have to open a support ticket to our technicians, still, we are able to save your time and help you with various issues on the chat.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is designed for all our future and current clients. In case you are looking for a new web hosting account, you can chat in real time to one of our representatives and get more info about our semi-dedicated servers in order to pick the right package for your sites. In the event that you already have an account with us, we can support you in a very timely manner with general, billing and 1st level technicalissues. Although in some instances you will have to open a support ticket because there are problems that can't be resolved through a live chat, we will assist you with various standard jobs, for example installing an email account in an e-mail client or redirecting one domain name to another one. In this way, you will enjoy prompt support and you will save a long time.