If your web hosting service provider provides live chat support, you can talk to a representative live and learn helpful information or get a problem resolved promptly. The key advantage of using chat rather than calling to talk with a live person is that you'll need only a computer with web access, so that you will not pay any charges when you're in another country or state. What's more, it is quicker to copy and paste info for example domains, usernames or error messages i.e. details that are sometimes difficult to share with the other party on the phone. The live chat is also a considerably quicker way to contact your hosting service provider's support crew as compared to using a ticketing system. What's more, when some issue requires some more time to be resolved, you are able to do something else entirely while you wait for assistance on the live chat, so that you won't waste time - something that's impossible in case you are on the phone.

Live Chat Support in Cloud Website Hosting

We provide a live chat support service for all of the cloud website hosting that we offer and we are able to support you with almost everything in real time. If you do not have an account with us yet, we will provide you with more information about the plans in order to help you to get the most appropriate plan. In case you are an existing customer, we can assist you with any billing or general matter plus with a number of common technical troubles, for instance an e-mail address setup in a desktop email client. In case you can't call us for some reason or you are in a country where we do not have a local phone number, the live chat will be the best option to contact us. Of course, some problems require extra time to investigate and test, which means that you'll have to open a support ticket to our technicians, still, we are able to save your time and help you with various issues on the chat.

Live Chat Support in Semi-dedicated Servers

We have a live chat service that is designed for all our future and current clients. In case you are looking for a new web hosting account, you can chat in real time to one of our representatives and get more info about our semi-dedicated servers in order to pick the right package for your sites. In the event that you already have an account with us, we can support you in a very timely manner with general, billing and 1st level technicalissues. Although in some instances you will have to open a support ticket because there are problems that can't be resolved through a live chat, we will assist you with various standard jobs, for example installing an email account in an e-mail client or redirecting one domain name to another one. In this way, you will enjoy prompt support and you will save a long time.