Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying top notch support promptly is our high priority, so that we backup each cloud website hosting plan with a 1–hour ticket response guarantee. At the time you submit a ticket or drop an e–mail, our customer customer assistance staff will try their best to supply the most acceptable resolution for your problem and to offer help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a crew of proficient technicians who’re able to answer to your query as fast as possible. You can easily contact the tech support team by starting a tech support ticket from your Site Control Panel or by sending us an email message. On business days, you can also call us on the telephone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a detailed practical knowledge base into the Control Panel so you might acquire beneficial step–by–step guidance whenever you want. Each area of the Control Panel possesses its own contextual help area presenting a group of how–to posts. We have also made instructional videos to ensure that you get a far better idea of exactly how to carry out any given job.