Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Guarantee

  • Each ticket that you send to our client help and support Department will be answered in less than one hour. The popular issues are going to be replied to right away. Nevertheless, if the assistance request you have sent calls for the aid of a proficient technician, we’ll send the ticket to him and will let you know about the delay.

  • Top quality support service

  • Qualified Client Help And Support Service

  • We will be online for you round the clock to offer assistance and technical support and to assist you with any problem that you could encounter as you are handling your virtual server. We can support all pre–configured software, including your OS, server admin panel (with respect to the VPS type) and the Site Control Panel made solely by us.

  • Intuitive help center

  • An Informative Help Zone

  • In the Site Control Panel that is included at zero cost with your virtual server, you can discover a practical Help section, consisting of everything you should learn about administering your websites and software packages. We have added a wide array of how–to reports and video courses that show the essential web site supervision duties in an easy to read fashion.