You will find lots of cloud website hosting providers on the market, yet most of them are resellers who have limited resources, especially in terms of support. A good way to distinguish them is the option to contact the company over the telephone. The type of support that you can have via this particular channel of communication may vary depending on the provider - several of them provide dedicated telephone support, others offer basic and customer support only as some matters are more time-consuming and it would be much easier to be resolved through a support ticket, particularly if the issue needs to be escalated. Nonetheless, it is good to know that you can contact your hosting provider because there're various small matters which can be managed efficiently and in a timely manner with a call, not mentioning that you can get additional info about the services even before you become a client.

Phone Support in Cloud Website Hosting

Our cloud website hosting plans offer phone support fourteen hrs a day even on public holidays, so that if you do not have an account yet, you are able to phone us and find out more about our solutions or if we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you will be able to call the telephone number which is nearer to you. If you are a current customer, we can assist you timely with any kind of general and billing issues and with multiple technical matters in order to save you time and efforts - we acknowledge the fact that often it is easier to talk to a live person and get things done instantly. Of course, some problems cannot be managed on the telephone, so if this is the case you will be able to use our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hours per day as a part of the support services for each semi-dedicated server package that we offer. Considering that some issues are more complex and time-consuming, you will have to open a support ticket if you experience such an issue, but for all the billing, general or small-scale technical issues you can always give us a call and we'll assist you in a timely manner to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you're able to find out if you can host your websites on our state-of-the-art cloud platform or you will be able to get any other general info about our semi-dedicated services. We have local phone numbers in the United States of America, the United Kingdom and Australia along with a worldwide number, which means that you will be able to call the one which is nearer to where you live.